MHRA sets out steps to prevent avoidable harm from patient hoists

A National Patient Safety Alert has been issued setting out practical steps to reduce the risk of harm when using patient hoists through improved checks and maintenance.

The Medicines and Healthcare products Regulatory Agency (MHRA) has today issued a National Patient Safety Alert (NatPSA) to support the safe use of patient hoists and slings across health and social care settings.  

Patient hoists are widely used to help transfer people with reduced mobility safely and comfortably in hospitals, care homes and in the community, including in people’s own homes. While these devices play a critical role in care, a review of recent safety data has shown that serious incidents can occur when they are not used, checked or maintained properly. 

These incidents are not linked to any single manufacturer or model and have been reported across a range of care settings, including hospitals, care homes and people’s own homes. 

This alert aims to reinforce good practice and raise awareness of steps that can help reduce risks during routine transfers. 

Dr Alison Cave, MHRA Chief Safety Officer, said:  

“Patient hoists are vital devices that support safe and dignified care, but when they are used incorrectly or not properly maintained, the consequences can be devastating. 

“Ensuring patients are safe during transfers and repositioning is our top priority. 

“Our alert sets out clear actions to help prevent avoidable harm. We are urging healthcare providers, carers and anyone using a hoist to follow this guidance carefully and ensure equipment is safe before every use.” 

We are setting out urgent and practical steps that healthcare organisations, care providers, and individuals using hoists should take to minimise risks, including: 

Following extensive pre-use checks before every transfer 

Making sure the hoist and sling are compatible and using the correct equipment for each patient 

Confirming all attachments are secure before lifting