T-Mobile rewards points expiry texts are a phishing scam

Since early May 2026, we’ve been monitoring a large phishing campaign based on T-Mobile rewards points.

The messages falsely warn that a customer’s rewards points are about to expire. They aren’t legitimate account notices: They use urgency, invented point balances, and phishing links to push recipients into acting before they can verify the claim.

A typical message says that a T-Mobile Rewards account holds 18,400 points, gives an imminent expiry date, and states that unused points will be removed under the program’s terms. These details make the message look as though it was written specifically for the recipient, even though it was sent to many people.

“T-Mobile Rewards Points Reminder: Your Points Are About to Expire

Dear Customer,

We are hereby reminding you that your T-Mobile Rewards account points are about to expire. You currently have 18,400 points, which will expire on June 4, 2026, if unused.

Your Points Overview:

Current Balance: 18,400 Points

Expiry Date: {today or tomorrow}

Points will not be recovered after this date.

Redeem Points:

Visit:

https://t-mobile.{rotating domains}.top/pay

Use the T-Mobile App: Account > Rewards & Benefits

Our points expiry policy aims to ensure the fairness of the program and encourage active participation. Please don’t let these valuable points go to waste.

Thank you for choosing T-Mobile.

Customer Service Team”

This phishing operation does not rely on a single, identical SMS. We found more than 1,000 closely related campaign templates with a semantic similarity score of at least 0.60. The 199 closest matches all scored at least 0.95.

This means the variations only change superficial elements, such as the salutation, headline, expiry date, point balance, and whether the message is called a “reminder,” “alert,” or “important update.” The central story remains the same: T-Mobile rewards points are supposedly expiring, and the recipient must follow a link to redeem them as soon as possible.