Guidance: Dispatch of exam scripts: yellow label service

Information for exams officers about using the Parcelforce Worldwide yellow label service to dispatch exam scripts for general qualifications.

This file may not be suitable for users of assistive technology.

The way that local authorities collect domestic and commercial waste in England is changing, to improve recycling. Please refer to the summary of implementation dates for non-domestic premises, which include examination centres.

Please note that all plastic wrapping used by the yellow label service is Low Density Polyethylene, even if it is not labelled as such. Until the above-mentioned changes are implemented, please recycle the plastic wrapping and any cardboard used to pack your examination materials using appropriate facilities, such as your local supermarket.

The yellow label service is a traceable exam scripts dispatch service provided by Parcelforce Worldwide. Exam centres can use the service to send unmarked materials to examiners. It covers the following materials for externally assessed general qualifications, Functional Skills and other eligible accredited qualifications:

This service offers a high level of security for pre-arranged collections from exam centres.

Awarding organisations will provide the appropriate stationery to package test materials if the qualification is eligible for this service.

The service cannot be used to send internally marked coursework to moderators.

There is currently a moratorium in place for any new technical and applied qualifications entering the yellow label service.

In the 'Dispatch of exam scripts guide': Removed information about temporary arrangements which were in place from April to July 2026. Added instructions for booking ad hoc collections on the Parcelforce website. Updated the guidance on packaging exam scripts and managing collections.