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Government Digital Service gov.uk

GOV.UK ID Check app: accessibility statement

Imported from official source

How we've tested the accessibility of the GOV.UK ID Check app, issues we've found, and how you can report problems.

This accessibility statement applies to:

  • the iOS GOV.UK ID Check mobile application, first published in July 2022
  • the Android GOV.UK ID Check mobile application, first published in October 2022
  • web pages that check if your device is suitable to use these apps

    • The mobile applications and website are run by the Government Digital Service (GDS).

    We want as many people as possible to be able to use these applications. For example, that means you should be able to:

  • change colours, contrast levels and font size
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the application using just a keyboard
  • navigate most of the application using speech recognition software
  • listen to most of the application using your device’s screen reader (including VoiceOver and TalkBack)
  • listen to most of the web pages using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

    • We’ve also made the content as simple as possible to understand.

    AbilityNet has advice on making your devices easier to use if you have a disability.

    How accessible the mobile applications are

    The app will use your iOS language setting rather than the language you choose on the GOV.UK One Login website.

    If you’ve turned on the Reduce Motion feature on your device, you may find that some animations still play.

    If you’re using a screen reader, you may have difficulty using the app because: 

  • the instructions about how to scan the chip in your photo ID are not read out in a logical order - as you move through the carousel, you’ll need to swipe up with 2 fingers to start reading from the top of the screen on each slide
  • some headings are not announced as headings, and sometimes headings without text are announced

    • This is an extract. The publication continues at the source.

    Read the original at the source: https://www.gov.uk/guidance/govuk-id-check-app-accessibility-statement

    Officially imported this from Government Digital Service’s own source and shows an extract. If you work there, claiming the profile and verifying the domain lets you choose to show the full text here.

    Provenance

    Organization
    Government Digital Service — imported from official source
    Official source
    https://www.gov.uk/government/organisations/government-digital-service.atom ATOM
    Imported
    September 20, 2026 19:53
    Versions
    1 recorded
    Identity
    https://www.gov.uk/guidance/govuk-id-check-app-accessibility-statement#2026-09-17T12:10...

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