Buying through the Digital Outcomes and Specialists framework

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How to find digital outcome, specialist and user research services on the Digital Outcomes and Specialists framework.

You can use the Digital Marketplace to buy digital services through the Digital Outcomes and Specialists framework. All public sector organisations can use the Digital Marketplace to find suppliers who can design, build and deliver bespoke digital services using an agile approach.

What you can buy on Digital Outcomes and Specialists

You can use the Digital Outcomes and Specialists framework for:

  • digital outcomes: to find a team to deliver a digital outcome, such as a new integrated website, strategic delivery programme or an accessibility audit
  • digital specialists: to find an individual to deliver a digital outcome, such as a data scientist or developer
  • user research studios: to find a physical space in which to conduct user research
  • user research participants: to find users with the appropriate characteristics to test your service
  • For each of these you need to write and publish requirements.

    You need to write ‘requirements’ to tell suppliers about your situation or problem and they’ll propose a solution that meets your needs.

    Depending on your situation, you may need a team of specialists with:

  • different skills, for example a user researcher, a content designer and a developer
  • the same skills, for example 3 user researchers
  • To get the outcome you need, a supplier may suggest a team of specialists to work on different projects in your programme. Using the information in your requirements, suppliers will be able to suggest the:

  • minimum number of people they think you need straightaway
  • maximum number of people they think you may need in the future
  • You can only use the Digital Marketplace to find a specialist for a specific piece of work.

    You need to write ‘requirements’ to describe the piece of work and ask suppliers to provide a specialist. Suppliers have responsibility and liability for the work done by their specialists.

    This is an extract. The publication continues at the source.

    Read the original at the source: https://www.gov.uk/guidance/digital-outcomes-and-specialists-buyers-guide

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    Government Digital Service — imported from official source
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    https://www.gov.uk/government/organisations/government-digital-service.atom ATOM
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    September 20, 2026 19:53
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    https://www.gov.uk/guidance/digital-outcomes-and-specialists-buyers-guide#2026-09-03T15...

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