DVLA services update

Our online services are the quickest, easiest, and often cheapest way to deal with us. We recommend that you use our online services where possible. If you apply online, you should receive your driving licence within 5 days or your vehicle registration certificate (V5C) within 5 to 7 working days.

Here are some of our most popular online services:

Remember, if you are renewing your photocard driving licence, and you are unable to use our online services, you can do this quickly and easily at participating Post Office branches. It is quicker than posting your application to us so check if you are eligible to use this service. By using this service, you can expect your driving licence to be issued within 5 days.

DVLA does not operate a public reception or face‑to‑face counter service at its Morriston site in Swansea. Please do not travel to the site.

You can access our services through our online, telephone and postal routes.

After a period of reviewing the role of front office counter services, the Driver and Vehicle Licensing Agency (DVLA) has awarded Post Office Ltd a contract to provide certain DVLA services. The contract started on 1 April 2024 and is for one year, with an option for a potential further 2 one-year extensions.

Under the new contract, customers can choose to visit relevant branches of the Post Office to tax a vehicle or renew a 10-year photocard driving licence.

In addition to the front office counter services offered at the Post Office, customers can use GOV.UK for DVLA services including renewing your driving licence online and taxing your vehicle. You can also tax your vehicle over the phone by calling 0300 123 4321.

If you need an international driving permit (IDP) to travel abroad, you can get one in person from certain shops that have PayPoint.

First 10-year renewals required for some personalised registrations