Corporate report: DVLA annual report and accounts 2025 to 2026

This explains the Driver and Vehicle Licensing Agency's performance, achievements and financial statements for the financial year 1 April 2025 to 31 March 2026.

This file may not be suitable for users of assistive technology.

The following includes some of DVLA’s achievements for 2025 to 2026 included in this year’s report. We:

dealt with more than 100 million individual customer transactions, with more than 85% of this year’s transactions processed through our digital channels

processed more than 6 billion digital interactions

collected more than £9.03 billion in Vehicle Excise Duty (VED)

raised more than £301 million in gross revenue through the sale of personalised registrations and cherished transfers

issued 12.3 million driving licences and 18.5 million V5Cs

made 751,058 medical licensing decisions

have had over 9.4 million customers sign up for a Driver and vehicles account

answered 13.4 million queries through our Contact Centre

retained our Customer Service Excellence standard for the 18th consecutive year

recycled 82% of our waste, with less than 1% sent to landfill