Introducing Huntress Webhooks. Get Real-Time Security Alerts.

In security, every minute counts. When an incident report or escalation comes in, a quick response can mean the difference between being the hero and having a very bad day. But here's the reality: you and your team aren't always staring at the Huntress portal. You're in your PSA triaging tickets, glancing at Slack, or working in your RMM. Important alerts sitting in a buried tab aren't protecting anyone.

We've been building out our API capabilities to make it easier to get Huntress data where you need it. But for real-time alerting, APIs require your system to continuously ask, "Did anything change?" That polling model leaves you a step behind. That's why we've also made Webhooks available to all Huntress accounts.

Instead of constantly polling, Huntress pushes. The moment a subscribed event occurs, including incidents, escalations, platform actions, or account notices, we send a notification directly to an endpoint URL you provide. 

The short version: things that benefit from a real-time signal from Huntress. Here are five practical ways partners are putting this to work:

1. Get instant Slack alerts for incidents: Route Huntress incident notifications to a dedicated Slack channel so your team sees critical events the moment they're detected. Pair it with Slack's notification settings, and your on-call team gets pinged immediately.

2. Auto-create tickets in your PSA: Connect Huntress Webhooks to ConnectWise Manage, Autotask, HaloPSA, or your PSA of choice. When an incident or escalation fires, a ticket gets created automatically with the event details, so your service desk can start working on it without anyone having to copy and paste from the portal.

3. Trigger automations in your RMM or workflow platform: Webhooks pair naturally with automation tools like Make, Zapier, or n8n. An escalation from Huntress can kick off a workflow that isolates a machine, sends an alert to a client contact, or logs the event to a spreadsheet for reporting.