How to prove your identity for Companies House at the Post Office

Imported from official source

November 28, 2025 09:51

Finance Classified by Officially

1. Enter your photo ID details and choose a Post Office

Enter the details from your photo ID using the Verify your identity for Companies House service and choose the Post Office you want to visit.

2. Download your Post Office customer letter

You’ll get a confirmation email with a link to download your customer letter to your device. You can also ask for a posted copy, but it can take up to 6 working days to arrive.

3. Go to a Post Office with your letter and photo ID

Take your customer letter (on your device or printed) and your original photo ID to a Post Office that offers this service. You can go to any Post Office that offers in-branch verification, even if it’s not the one you chose online.

take your original photo ID – you cannot use a photocopy or a digital image

visit the Post Office by the date shown in your customer letter – this is usually around 15 days from when you received your confirmation email

If you asked for a posted copy of your letter, you’ll have less time to visit before the date shown. If you miss the date on your letter, you’ll need to start proving your identity again.

A member of the Post Office staff will scan the QR code on your letter. This confirms you’re verifying your identity for Companies House. This service is free.

5. Have your photo taken and your ID scanned

Post Office staff will take your photo and scan your photo ID.

You’ll get an email from GOV.UK One Login with the result of your identity check, usually within 1 day of going to the Post Office. The email will include a link to sign in to your GOV.UK One Login. After you sign in, you’ll return to the Companies House service to see your result.

If your identity check was successful, you’ll:

see a message that says ‘You have already proved your identity’

need to select ‘Continue’ to see your Companies House personal code

receive an email that contains your personal code

be able to view your personal code in the ‘Manage account’ section of your Companies House account

This is an extract. The publication continues at the source.

Read the original at the source: https://www.gov.uk/guidance/how-to-prove-your-identity-for-companies-house-at-the-post-office

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Provenance

Organization: Companies House — imported from official source
Official source: https://www.gov.uk/government/organisations/companies-house.atom ATOM
Imported: September 22, 2026 13:30
Versions: 1 recorded
Identity: https://www.gov.uk/guidance/how-to-prove-your-identity-for-companies-house-at-the-post-...