Research: A qualitative study with contributory benefit customers and staff

Department for Work and Pensions Version 1 original current

Imported from official source

This report explores customers' journeys, experiences and aspirations within the contributory benefit system (New Style ESA and New Style JSA) and employment.

This version

Version: 1 of 1
Recorded: September 24, 2026 16:00
Change: Initial
Content hash: f76fa1d24b7c9599654a70d9acee760b
All versions: Revision history