Corporate report: Our vision: moving forward, faster 2026

1. A significant shift for challenging times

For nearly 150 years, we have protected the UK economy with deep expertise and rigour. These strengths matter as much today as they ever have.

But the world around us is changing rapidly and often unpredictably. Rising costs and weaker growth are putting more people and businesses at risk. New technologies, changing business models and evolving customer expectations are creating new opportunities – and new challenges. The ways people do business are changing. And so are the ways that companies, directorship and incorporation can be misused.

In this environment, simply improving what we do today will not be enough. Our ambition is to help more people and businesses avoid serious financial difficulty in the first place. To make our services faster and easier to use. And for the UK to be recognised globally for the strength of its insolvency system, because confidence in how failure is handled makes it easier for any business to access lending, investment and opportunity.

To achieve this, we’re going to need to think bigger and act differently. We’ll design – and re-design – our services around customer needs. We’ll become nimbler and more joined up – inside the Insolvency Service and across the wider system. We’ll explore possibilities, challenge assumptions and prioritise the things that can make the greatest difference.

And we’ll match this ambition with delivery. We’ll create space to explore and think bigger, while taking ownership of decisions and following through on them. We’ll move with pace, while exercising professional judgement. And we’ll give our people greater freedom to find the best way to achieve an outcome, with clear accountability for delivering it. We know that high performance requires both ambition and disciplined execution.

This will represent a significant shift in the way we protect the UK’s economy – helping more people and businesses move forward, faster. This strategy sets out how we’ll do it.