Guidance: VAT online: service availability and issues

Imported from official source

If you’re trying to create, sign in or reset your sign in details, check for known problems with HMRC online services.

Thursday 1 October 2026 5pm to 10am Friday 2 October 2026

Due to scheduled maintenance, you will be unable to access our online VAT appeals service from 5pm on Thursday 1 October 2026 to 10am on Friday 2 October 2026.

We apologise for any inconvenience this may cause.

We are currently aware that some users are experiencing difficulties viewing their payment history.

This is under investigation and will be resolved as soon as possible.

We apologise for any inconvenience this may cause.

VAT registration service — customers who make specified supplies

If you’re registering because you make specified supplies, make sure you clearly state ‘SPECIFIED SUPPLIES’ in the free-text box when asked to describe your business activities during the application process.

New clients will appear in your list 24 hours after authorisation.

If you have any queries about your client lists, contact the VAT Online Services Helpdesk.

Submitting EC Sales List declarations by CSV — file layout

The title record must contain ‘HMRC_VAT_ESL_BULK_SUBMISSION_FILE’.

  • your UK VAT registration number (9 digit numeric value)
  • your subsidiary identifier if you have one (if you do not have a subsidiary ID enter ‘000’)
  • the year for your declaration for example ‘2010’
  • the period of your declaration which must be 2-digit numeric representing a month — for quarterly traders this will be 03, 06, 09, or 12 (corresponding to the old quarter identifiers 1, 2, 3, 4), for monthly traders this will be 01, 02, 03, 04, 05, 06, 07, 08, 09, 10, 11, or 12
  • the code ‘GBP’ — indicating that your declaration is made in pounds sterling
  • your contact name (mandatory), maximum of 35 characters — do not include the ampersand ‘&’ symbol, for example A & N Other Ltd should be changed to A and N Other Ltd
  • the indicator field — this will always be ‘0’
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    September 29, 2026 13:00
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