Money and Pension Service MoneyHelper Pensions Dashboard beta assessment report

Imported from official source

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The MoneyHelper Pensions Dashboard (MHPD) is a digital service developed to enable people to access their pension information in a single place online, in a clear and simple way, on a computer, tablet or mobile phone at a time of their choosing. The service will be available across all four nations of the UK under the Money and Pensions Service (MaPS) MoneyHelper brand (HelpwrArian in Welsh).  

MHPD is intended to support consumer engagement with, and understanding of, pensions and retirement planning. 

has one or more pensions from UK pension providers  

is in the accumulation stage (i.e., not yet accessed any of their pensions, or accessed one/some but not all of them) 

may have lost touch with one or more pensions 

  • demonstrated extensive research and iteration to inform key design decisions across the service, including the presentation of pension information and the transition between GOV.UK One Login, the Find journey and the MoneyHelper dashboard
  • showed strong and detailed evidence of how they have embedded analytics into their ways of working
  • evidenced a well-established insights repository and a robust prioritisation process. Their accessibility testing demonstrated strong representation across a broad spectrum of access needs
  • illustrated thoughtful consideration of the data needed from users, including involving stakeholders, including the pensions industry, to reduce friction for users and increase the likelihood of matching users to pensions. The team should continue to monitor this
  • presented a sensible plan to ramp up usage. They have the core skills in the team to support this long term, and a clear knowledge management process
  • created a robust infrastructure to run the service reliably
  • The service was rated green for point 1 of the Standard.

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    Read the original at the source: https://www.gov.uk/service-standard-reports/dwp-moneyhelper-pensions-dashboard-beta-assessment-report

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    Government Digital Service — imported from official source
    Official source
    https://www.gov.uk/government/organisations/government-digital-service.atom ATOM
    Imported
    October 01, 2026 14:00
    Versions
    2 recorded
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    https://www.gov.uk/service-standard-reports/dwp-moneyhelper-pensions-dashboard-beta-ass...

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