Fees for services not ordered – charges of President of UOKiK for UPC

President of UOKiK has pressed charges to UPC Polska, the company is at risk of a fine of up to 10% of its turnover. UPC customers have been charged with a fee for additional TV channels and a higher Internet speed despite the fact that they had not ordered those services. New services should be rendered upon a request or upon a previous consent of consumers.