Business Support and Facilitation Centers Launched in Kazakhstan on a Pilot Basis

Damu Entrepreneurship Development Fund JSC has launched pilot Business Support and Facilitation Centers in Astana, Almaty, Shymkent, North Kazakhstan Region and Aktobe Region. The Damu Fund is considering expanding this operating model and introducing a comprehensive business facilitation mechanism. This approach will provide entrepreneurs with a more convenient way to interact with government agencies, financial institutions and other organizations when addressing business development matters. As part of the pilot project, the existing infrastructure, expertise and support instruments are expected to be consolidated, together with cooperation with organizations of Baiterek Holding through a Single Front Office. The mechanism provides for supporting entrepreneurs at every stage — from diagnosing the issue through to its resolution. The Centers operate as follows: an entrepreneur applies to a regional branch of the Damu Fund, where specialists conduct an initial assessment of the situation, identify possible solutions and determine the further support pathway. Depending on the nature of the request, relevant government agencies, financial institutions, local executive bodies and ...