IT Systems Annual Assessment: DOD Should Improve IT Fraud Risk Management Practices

What GAO Found To meet its mission to protect the security of our nation and provide warfighters the assets they need, the Department of Defense (DOD) relies heavily on the use of information technology (IT). According to DOD’s Office of the Chief Information Officer (OCIO), the department planned to spend $10.3 billion on the 18 major IT business programs from fiscal years (FY) 2024 through 2026. The four largest programs account for 50 percent of the planned spending (see figure). The Department of Defense’s (DOD) Planned Costs for the Four Largest Information Technology (IT) Business Programs Compared to the Remaining 14 Selected Programs from Fiscal Year (FY) 2024 through FY 2026 To help determine whether operational programs are meeting their business or mission purpose, programs are required by the General Services Administration to identify and track a minimum of five performance metrics across the categories of customer satisfaction, strategic and business results, financial performance, and innovation. Of the 18 programs, 17 were operational. Of these, 15 identified the minimum required number of performance metrics in each category. However, the remaining two did not. ...