Update on the Vaccine Impact Assistance Program

Imported from official source

Announcement

The Public Health Agency of Canada has further strengthened the administration of the Vaccine Impact Assistance Program (VIAP) to enable quicker, more responsive information sharing and processing, in effort to better support Canadians who have experienced a serious and permanent vaccine-related injury.

The Public Health Agency of Canada (PHAC) has further strengthened the administration of the Vaccine Impact Assistance Program (VIAP) to enable quicker, more responsive information sharing and processing, in effort to better support Canadians who have experienced a serious and permanent vaccine-related injury.

The improvements are part of the transition of program administration from OXARO Inc. to PHAC, initiated on April 1, 2026. VIAP provides financial support to people vaccinated in Canada (except Québec) who have experienced a serious and permanent injury as a result of receiving a Health Canada-authorized vaccine, administered in Canada, on or after December 8, 2020. Québec continues to operate its longstanding Vaccine Injury Compensation Program. This ensures coverage for all people in Canada who experience a serious and permanent injury as a result of a Health Canada authorized vaccine.

To better support applicants and claimants throughout the process, PHAC has:

  • Launched a new secure online portal that is accepting new claims,
  • Enhanced transparency by creating and continuously updating the VIAP website with new and expanded program information and guidance,
  • Clarified key program rules, including eligibility criteria and appeals,
  • Provided ongoing financial supports to previously approved claimants,
  • Hosted claimant information sessions to provide program updates and responded to common questions raised by claimants,
  • Strengthened training and resources for VIAP Contact Centre agents to improve the clarity and consistency of information provided to applicants and claimants, and
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    October 03, 2026 20:43
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