High Down Prison

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with High Down.

Contact High Down if you have any questions about visiting.

If you get certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

You can book your visit online or by telephone. Online bookings are only available to visitors who are already on the prisoner’s visitors’ list. This list is separate to the prisoner’s pin-phone list.

Visits can be booked up to 28 days in advance.

Telephone booking line: 0207 147 6570
Find out about call charges

To make amendments to bookings, you can either phone the booking line or email [email protected] by midday the day before the visit at the latest. If the visit is at a weekend, any changes have to be made by midday on Friday before the visit.

Last entry time for the morning session is 10am and Last entry time for the afternoon session is, 2.30pm.

Two hours are allocated for a visit, with a minimum entitlement of a 1 hour session.

Refreshments can be ordered and paid for before your visit when in the visitors centre. We accept cash only (coins and notes) with a maximum of £45 per family.

Baby changing facilities available in Visitors’ Centre and Visits Hall toilets.

For further information, please phone the Visitors’ Centre Information Line on 020 7147 6360.

If no reply, leave a message and staff will get back to you as soon as possible.

To book an official video visit, call 0207 147 6331.