Send Prison

If you are unable to visit someone in prison you can still keep in touch.

You can also contact the Prisoners’ Families Helpline on 0808 808 2003. You will not be able to book a visit using this number.

At least one visitor must be 18 or older at every visit.

There may be a limit to the number of visits a person can have. You can check this with Send.

Contact Send if you have any questions about visiting.

If you claim certain benefits or have an NHS health certificate, you might be able to get help with the costs of your visit, including:

If you have been sent a visiting order, you can also book by telephone.

Booking line: 0300 060 6514
The booking line is open Monday to Friday, 9am to 3pm.
Find out about call charges

Official video and official face to face visit times:

If driving to the prison from the M25, leave at Junction 10 take the A3 towards Guildford. After one mile take the B2215 signposted Ockham.

Take 1st exit from Roundabout and continue for 1/2 mile. On a sharp bend turn right into Guileshill lane.

At T-Junction turn right and immediately left into Hungry Hill Lane, this becomes Ripley Road, once you see the Perimeter Fence on your left the Prison entrance is approx. 1/4 mile.

From Guildford take the A3 towards London. Turn off at the Burnt Common Junction, the B2215 to Ripley. At first roundabout take the third exit, A247 passing the Garage on your left. After crossing the A3 turn left as though to re-join the A3 towards Guildford (signposted HMP Send), keeping to the outside lane turn right off the slip road onto Tithebarns Lane (signposted HMP). At the T-Junction turn right onto Ripley Road, the Prison entrance is approx. 1/4 mile.