Guidance: Decision makers’ guide: Vols 13 and 14: State Pension Credit: staff guide

Imported from official source

This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.

The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.

DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:

  • contribution-based Jobseeker’s Allowance and contribution-based Employment and Support Allowance for people who are eligible for Universal Credit
  • We publish this guide to help people understand how we make decisions.

    This is an extract. The publication continues at the source.

    Contains public sector information licensed under the Open Government Licence v3.0. Licence

    Read the original at the source: https://www.gov.uk/government/publications/decision-makers-guide-vols-13-and-14-state-pension-credit-staff-guide

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    Provenance

    Organization
    Department for Work and Pensions — imported from official source
    Official source
    https://www.gov.uk/government/organisations/department-for-work-pensions.atom ATOM
    Imported
    October 29, 2026 15:01
    Versions
    1 recorded
    Identity
    https://www.gov.uk/government/publications/decision-makers-guide-vols-13-and-14-state-p...

    Officially records where a publication came from, not whether it is true. Imported records are reproduced from an organization's own official source.