Corporate report: HMRC's engagement forums

HMRC recognises the importance and value of working with a wide range of external stakeholders with a shared purpose of creating a modern and trusted tax administration system.

External stakeholders or partners ensure we understand the impact of changes on groups they represent. We are able to learn from their experience and expertise, and we can widen our reach to test ideas, communications, and customer understanding. 

Effective engagement also assists in building trust and increased transparency into the tax system and help us monitor our progress on embedding core principles set out in the HMRC Charter as we focus on delivering our strategic objectives.