Consumer Rights Protection Centre (PTAC)
ptac.gov.lv
Imported from official source
Regulator in Latvia; financial publications from its own official source.
- Type
- Regulator
- Scope
- LV · national
- Website
- ptac.gov.lv
- Feed
- Atom
Publications 20
-
CRPC Reminds Travellers: Applications for Refunds for Cancelled or Partially Completed Trips Organised by SIA “DIGITOURS” Must Be Submitted by 12 September
The Consumer Rights Protection Centre (CRPC) reminds travellers who have not received a refund for a trip organised by SIA “DIGITOURS” that was cancelled or…
Announcement -
CRPC Informs of a Potential Security Incident in a CRPC Information System
With particular attention to data security, the Consumer Rights Protection Centre (CRPC) informs the public of a recently identified data security incident…
Announcement -
CRPC Encourages Consumers to Use Artificial Intelligence Wisely
The Consumer Rights Protection Centre (CRPC) has recently observed a significant increase in the number of submissions prepared by consumers with the…
Announcement -
CRPC: A Credit Intermediary Is Not a Credit Provider – What Consumers Need to Know
The Consumer Rights Protection Centre (CRPC) urges consumers to exercise caution when using the services of credit intermediaries. A credit intermediary may…
Announcement -
CRPC Tests “Squishy Dumpling” Toys
As part of its market surveillance activities, the Consumer Rights Protection Centre (CRPC) has collected several samples of the popular children’s toy …
Announcement -
From a Credit Advertising Ban to the Principle of Responsible Advertising: New Regulation Enters into Force on 19 August 2026
On 19 August 2026, a new consumer credit advertising framework enters into force in Latvia, replacing the previous ban on credit advertising with clear…
Announcement -
CRPC: Consumers Have the Right to Choose a Refund for the Cancelled Pitbull Concert
Based on information provided by consumers, the organisers of the Pitbull concert that did not take place on 29 July 2026 have sent affected consumers…
Announcement -
CRPC: Pitbull Concert Ticket Holders Have the Right to Choose Between Accepting an Alternative Concert or Receiving a Refund
The Consumer Rights Protection Centre (CRPC) informs consumers that, according to the information currently available, musician Pitbull's concert has been…
Announcement -
CRPC: Consumers Are Entitled to Refunds for the Cancelled Pitbull Concert
The Consumer Rights Protection Centre (CRPC) reminds consumers who purchased tickets for the cancelled Pitbull concert, which was scheduled to take place on 29…
Announcement -
CRPC: Fuel Discount Offers Are Not Always Easy to Compare
The Consumer Rights Protection Centre (CRPC), having assessed the loyalty programmes and discount offers of fuel retailers, has concluded that it is not always…
Announcement -
CRPC Assesses the Commercial Practices of SIA “Park Expert” and Urges Consumers to Remain Vigilant
In response to the rapidly increasing number of complaints and consultations regarding SIA “Park Expert”, the Consumer Rights Protection Centre (CRPC) has…
Announcement -
CRPC: Number of Consumer Complaints Increases by 50% in the First Half of the Year
The Consumer Rights Protection Centre (CRPC) received a total of 4,116 complaints and submissions during the first six months of 2026, representing an increase…
Announcement -
CRPC Imposes a EUR 285,000 Fine on DelfinGroup AS for Inadequate Assessment of Consumers’ Creditworthiness
The Consumer Rights Protection Centre (CRPC) has imposed a fine of EUR 285,000 on consumer lending service provider DelfinGroup AS (hereinafter – the Company)…
Announcement -
CRPC Updates Guidelines on Price Indication: Clearer Rules for Discounts, Promotions and Sales
The Consumer Rights Protection Centre (CRPC), in the course of its market surveillance activities, including monitoring compliance with the Memorandum on Food…
Announcement -
CRPC Identifies Minor Shortcomings in the Application of the Reduced VAT Rate
The Consumer Rights Protection Centre (CRPC), following inspections carried out after the introduction of the reduced value added tax (VAT) rate for four…
Announcement -
CRPC Blocks Website “discoverazone.com”
The Consumer Rights Protection Centre (CRPC) has adopted a decision to restrict access to the website discoverazone.com. An investigation found that the…
Announcement -
Practical Advice for Consumers When Using Parcel Lockers and Courier Delivery Services
Parcel lockers and courier delivery services have become an integral part of everyday life, particularly for online shopping. At the same time, consumers are…
Announcement -
CRPC Blocks Access to the Website “marta-riga.com”
The Consumer Rights Protection Centre (CRPC) has adopted a decision to restrict access to the website marta-riga.com. The decision was taken because the…
Announcement -
State Fee for Tourism Service Providers to Change as of 2 July
As of 2 July 2026, tourism service providers will be subject to a differentiated annual state fee for a special permit, or licence. This means that the amount…
Announcement