Taxpayers’ Ombudsperson’s 2025–2026 annual report highlights surge in complaints and seven recommendations to the Canada Revenue Agency for service improvement

OTTAWA, June 16, 2026 - Canada’s Taxpayers’ Ombudsperson, Mr. François Boileau, has released his annual report, In Pursuit of Better Service: Taxpayers Deserve More, which was tabled Friday in the House of Commons by Mr. Ryan Turnbull, Parliamentary Secretary to the Minister of Finance and National Revenue and to the Secretary of State (Canada Revenue Agency and Financial Institutions).