Taxpayers’ Ombudsperson asks Canada Revenue Agency to strengthen its online resources to improve taxpayer experience
OTTAWA, April 9, 2026 – The Taxpayers’ Ombudsperson, Mr. François Boileau, has requested that the Canada Revenue Agency (CRA) make improvements to its online resources to help reduce the number of calls to its contact centres.
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https://www.canada.ca/en/taxpayers-ombudsperson/news/2026/04/taxpayers-ombudsperson-ask...